How Will I Receive My Employee Retention Credit Refund? Simple Steps Explained

The Employee Retention Credit (ERC) is a vital support measure for businesses navigating the challenges posed by the COVID-19 pandemic. This refundable tax credit was designed to help businesses that continued to pay employees while being shut down or experiencing significant declines in gross receipts from March 13, 2020, to December 31, 2021 source. As many employers have applied for this credit, questions regarding the receipt of the refund have emerged.

Receiving the ERC refund can provide essential relief to businesses that have struggled during this trying time. The refund process, however, may leave some business owners uncertain about its status and the method by which the refund will be delivered. In this article, we will discuss the fundamental aspects of the Employee Retention Credit refund, including how it is received and what business owners can do to keep track of its progress.

Understanding Employee Retention Credit and Refund

Origin and Purpose of ERC

The Employee Retention Credit (ERC) was introduced in response to the COVID-19 pandemic to provide financial relief to businesses that continued to pay their employees during the crisis. It is a refundable tax credit administered by the Internal Revenue Service (IRS), intended to support employers facing government-mandated shutdowns or significant declines in gross receipts.

The ERC applied to wages paid between March 13, 2020, and December 31, 2021. These credits were meant to help employers retain their workforce and maintain stability during the uncertain economic times caused by the pandemic.

Refundable Tax Credits

Refundable tax credits, such as the ERC, differ from non-refundable credits in that they can provide a refund beyond the amount of taxes owed. If an employer’s tax liability is less than the total available ERC, they may be eligible to receive a refund for the difference.

To claim the Employee Retention Credit, businesses need to report qualified wages and health plan expenses on their quarterly employment tax returns (Form 941). If their ERC amount exceeds the taxes owed, they can request a refund by filing an amended return (Form 941-X).

It is essential to understand that the IRS processes each quarterly Form 941-X separately. Once the forms are processed, the IRS typically sends a refund in the form of a check, accompanied by a Notice CP210. This notice outlines the specifics of the amounts included in the check, giving employers a clear understanding of their refund status. However, please note that the refund process may take some time due to high demand and other factors, as detailed in the UHY report.

Eligibility Requirements

Eligible Wages and Gross Receipts Test

To qualify for the Employee Retention Credit (ERC), employers should meet specific eligibility criteria. An employer is considered eligible if they experience a full or partial suspension of their operations due to COVID-19 restrictions, or if they undergo a significant decline in gross receipts during the specified periods 1. The credit amount is calculated based on qualified wages paid to employees, with maximum limits set for each quarter 2.

Employers must keep in mind the gross receipts test to confirm their eligibility. This revolves around comparing the gross receipts from operations during a specific quarter in 2020 or 2021 to those in the same respective quarter of 2019. If a decline in gross receipts of more than 50% in 2020 or 20% in 2021 occurs, the employer is considered eligible for the ERC 3.

CARES Act and the Recovery Startup Business Rule

The ERC was initially introduced as part of the Coronavirus Aid, Relief, and Economic Security (CARES) Act. It aimed at supporting businesses in retaining their workforce amidst the COVID-19 pandemic 4. Since then, the program has been expanded and adjusted to cover more employers and wages.

One such provision is the Recovery Startup Business Rule, which benefits businesses that began operations after February 15, 2020. These new businesses, if they fulfill specific criteria, can access the ERC even if they do not meet the gross receipts test or deal with suspended operations due to COVID-19 restrictions 5.

In conclusion, employers should carefully evaluate their operations and financial situation to determine if they are eligible for the Employee Retention Credit. By ensuring they meet the necessary requirements, businesses can benefit from refundable tax credits and better navigate the challenges posed by the COVID-19 pandemic.


  1. IRS, Employee Retention Credit,
  2. Thomson Reuters, Employee Retention Credit – Overview & FAQs,
  3. IRS, ERC Gross Receipts Test,
  4. U.S. Department of the Treasury, CARES Act,
  5. Wage Works, ERC Recovery Startup Business,

Preparing for ERC Refund Claim

Gathering Relevant Documentation

Before claiming an Employee Retention Credit (ERC) refund, it is essential to gather all relevant documentation. This includes payroll records, information on wages paid to employees, and records of any eligible business interruptions due to COVID-19. Collecting this data ensures an accurate representation of the financial situation and supports the claim for the ERC refund.

Additionally, businesses need to have a copy of the completed Form 941 or any other applicable payroll tax returns. With these documents in hand, it will be easier to amend the tax returns and verify eligibility for the ERC refund.

Amending Tax Returns

To receive an ERC refund, businesses may need to amend their previously filed payroll tax returns. The Form 941-X should be used to make adjustments to the original Form 941 or other payroll tax returns. This process allows businesses to correct any underreported credits, overreported taxes, or errors in previously submitted forms.

When amending tax returns, carefully review the instructions for Form 941-X, ensuring that all required information is provided. It is recommended to consult a tax professional if there are any uncertainties or complex situations. They can provide guidance on the amendment process and help ensure the accurate calculation of the ERC.

Claiming the ERC refund may also involve adjustments to payroll taxes and deposits. If the credit exceeds the amount of payroll taxes due, the excess may be carried forward or refunded by the IRS. It is crucial to maintain accurate records and consult a tax professional when dealing with these transactions.

In summary, preparing for an ERC refund claim requires careful organization and attention to detail. By gathering all relevant documentation, amending tax returns as necessary, and working closely with a tax professional, businesses can confidently apply for and receive their Employee Retention Credit refund.

ERC Refund Calculation

Calculating ERC Amount

The Employee Retention Credit (ERC) is a refundable tax credit designed to help businesses that continued to pay employees during the COVID-19 pandemic. Eligible businesses can receive up to $26,000 per employee across 2020 and 2021. To calculate the ERC amount, employers must consider their eligibility requirements and payroll costs.

During the pandemic, eligibility was primarily determined by whether the business experienced a full or partial shutdown as a result of governmental orders, or if they had a significant decline in gross receipts. Specific guidelines on eligibility and calculation can be found in IRS Notice 2021-20, Notice 2021-23, and Notice 2021-49.

Payroll costs generally include wages, salaries, and certain benefits provided to employees. The credit amount is based on a percentage of qualified wages paid during the eligible period. It is important to note that the percentage and maximum credit per employee may vary depending on the specific time frame being considered (e.g., 2020 or 2021).

Interaction with PPP Loans

Employers who have also received Paycheck Protection Program (PPP) loans need to be cautious when calculating their ERC credits. The payroll costs utilized for PPP loan forgiveness cannot be claimed for the ERC. It is crucial for businesses to accurately allocate expenses to avoid double-dipping in payroll assistance programs.

In order to maximize both the loan forgiveness and the ERC benefits, businesses should carefully review the guidance provided by the Internal Revenue Service and consider consulting a professional to ensure compliance with the complex regulations governing these programs.

Claiming and Receiving ERC Refund

Submission and Processing Timeline

When a company is eligible for the Employee Retention Credit (ERC), it is essential to follow the correct submission and processing timeline to ensure a smooth refund process. Employers can claim the ERC for qualified wages paid between March 13, 2020, and December 31, 2021. Under the American Rescue Plan Act of 2021, the ERC is also available to eligible employers for wages paid during the third and fourth quarters of 2021.

Businesses should be aware that the processing timeline for ERC refunds may vary. Many factors, such as the size of the company, the complexity of the claim, and the current workload at the Internal Revenue Service (IRS), can impact the time required for processing. It is important to remain patient during this period and ensure that all necessary documentation has been provided to avoid potential delays.

Refund Status Tracking

Tracking the status of an ERTC refund is vital for businesses eager to receive their funds. Employers can monitor the progress of their refund by contacting the IRS helpline or visiting the IRS website. When reaching out to the IRS, it is important to have the company’s Social Security number, Employer Identification Number, and tax return information on hand, as this information will be used by the IRS to help locate the status of the refund.

To make it easier for employers to understand and track their ERTC refund status, businesses should maintain organized and detailed records that include:

  • Qualified wages: Document the wages paid to eligible employees during the specified periods.
  • Employee retention efforts: Provide evidence of efforts made to retain employees during the COVID-19 pandemic.
  • Financial impact: Clearly demonstrate how the pandemic affected the company’s operations and finances.

In conclusion, staying informed on the submission and processing timeline, and tracking the status of the ERC refund can help businesses navigate the complexities of claiming and receiving their credit in a timely manner. It is essential to keep accurate records and maintain clear communication with the IRS to ensure a smooth process and avoid any potential issues that may arise.

Delays and Issues with ERC Refunds

The Employee Retention Credit (ERC) has provided crucial financial support to businesses affected by the COVID-19 pandemic. However, many have experienced delays and issues in receiving their ERC refunds. One of the primary factors contributing to these delays is a significant backlog of unprocessed refund claims at the IRS. Moreover, deficiencies in controls to prevent fraudulent claims have further exacerbated the situation.

Businesses that are just filing their refund claims or have filed recently may face a refund timeline of up to 16 months or more. Large refunds exceeding $1 million may face even longer delays due to additional review requirements. To handle the backlog, the IRS has implemented a manual, time-consuming review process for amended Form 941 paperwork, which has ultimately extended the turnaround time for refunds.

One bright spot is that businesses waiting to receive their ERC refund might be eligible to receive interest on their refund. The IRS pays interest on overpayments if the refund is not issued within 45 calendar days of their filing date.

In addition to dealing with the current backlog, the IRS is working on improving its infrastructure through the Infrastructure Investment and Jobs Act. This legislation aims to bolster the nation’s infrastructure and create job opportunities. As part of this effort, investing in the IRS’s systems and processes could help address some of the ongoing issues related to ERC refunds.

In conclusion, businesses awaiting their ERC refund should be prepared for a lengthy process and potential delays. However, they can rest assured that the IRS is working on improvements to its infrastructure that could ultimately help expedite the refund process in the future.

Important Considerations and Red Flags

It is crucial for taxpayers to understand important considerations and potential red flags when anticipating their Employee Retention Credit (ERC) refund. Whether you are an individual or filing for a business with a legal structure such as 1065 or 1120 C, it’s essential to pay close attention to some critical aspects that may affect the processing or receipt of your refund.

One aspect to be cautious about is how you receive information about your ERC refund. Communication from the IRS is primarily done through mail, not by phone, radio, social media, or email. It is highly recommended to disregard unsolicited communications from promoters demanding upfront fees or a percentage of your refund amount. These promoters may be involved in tax-related illegal activities or fraud, leading to penalties, income tax return issues, or refund delays.

Another important consideration is the accuracy of the compensation information reported on your federal employment tax return. Ensuring that eligible wages and COVID expenses are accurately and timely reported for Q2 and other quarters will help avoid potential complications in obtaining your ERC refund. On the other hand, incorrect or missing reporting may create confusion with processing your refund claim, result in payroll refund discrepancies, and delay the receipt of your desired cash refund.

In some cases, ERC may be claimed retroactively by filing amended returns. However, be mindful of any limitations and requirements when choosing this route. Engaging with a knowledgeable IRS agent can guide you through this process.

Finally, taxpayers must be aware of their responsibilities when submitting information for the ERC refund. This involves understanding the distinction between Form 943 and CT-1 and being familiar with your United States tax obligations. False claims on eligible wages and other disallowed expenses can lead to severe consequences such as penalties or even fraud charges.

By staying informed and vigilant, taxpayers can ensure a smoother experience in receiving their employee retention credit refund and minimize any potential risks or complications.

Frequently Asked Questions

How can I check the status of my ERC refund?

To check the status of your Employee Retention Credit (ERC) refund, you can use the Where’s My Refund? the tool on the IRS website. You will need to provide your Social Security number, filing status, and exact refund amount to access your refund status. Keep in mind that the tool is only updated once daily, typically overnight, so there is no need to check multiple times per day.

What is the deadline for Employee Retention Credit in 2023?

The Employee Retention Credit is available for qualified wages paid to employees from March 13, 2020, to December 31, 2021. As of now, there is no extension for the credit into 2023. However, Recovery Startup Businesses that started after February 15, 2020, and have gross receipts under $1 million may still be eligible for ERC through Q4 of 2021, according to the Gusto resource.

Who is eligible for the Employee Retention Tax Credit?

Employers who continued to pay employees while either shut down due to the COVID-19 pandemic or experienced a significant decline in gross receipts are eligible for the ERC. The credit is refundable and available for businesses, including non-profit organizations and certain government entities. You can find more information on eligibility on the Internal Revenue Service website.

How does the ERC affect my tax return?

The Employee Retention Credit is a refundable tax credit against certain employment taxes. If your business is eligible for the credit, it will reduce the amount of employment taxes you owe, and any excess credit will be refunded to you. This can result in a lower tax liability or an increase in your tax refund. It’s essential to consult with a tax professional or CPA to ensure proper reporting on your tax return.

What is the IRS phone number for the ERC refund status?

While there isn’t a specific phone number for checking ERC refund status, you can contact the IRS general helpline at 1-800-829-1040 for individual taxpayers or 1-800-829-4933 for businesses. Keep in mind that phone lines may be busy and wait times can be long, so it’s recommended to use the IRS website’s Where’s My Refund? tool for the most up-to-date information.

How long does it take to receive an ERC refund in 2023?

The timeframe for receiving your ERC refund can vary depending on several factors, including the accuracy of your tax return, potential delays, and processing times. Generally, the IRS issues most tax refunds within 21 days. However, it may take longer in some cases. It is important to frequently check the Where’s My Refund? the tool on the IRS website for updates regarding your specific refund status.


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